The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery was on-time - the staff were efficient and friendly
Delivery was on-time - the staff were efficient and friendly. They ensured the machine was correctly set-up prior to leaving and took away all the paraphenalia - would happily purchase from AO again. Appliances Online customer ,
Quick hassle free purchase
Hi, just thought I'd write and thank Appliance Online for a quick hassle free purchase! I ordered and paid for the item online, it was delivered the next working day, on time and the product was just as I expected in perfect condition. A great experience all round. Kennedy, Box Hill, VIC
Both sales were hassle free, quick and easy
Thank you Appliances online. I have purchased a washer and dryer from you and both sales were hassle free, quick and easy. You've got the best prices, delivered when I needed the goods. U were even able to help me out when I needed to change my order. Next time I need an appliance I will be back and I have told all of my friends how good you are! Leanne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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