The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
But my worries obviously were for nothing
Just wanted to say thanks for the service I received from appliances online. My freezer arrived safe and well on the day that was organised after a call from you saying the first day was not possible. I was dubious about ordering online, but my worries obviously were for nothing. I have nothing but praise for the service. Thanks again. Will be happy to do business with you again when the need arises. Phyllis,
Free delivery and pickup of old appliance is great
good morning I would like to commend you on a great service and will be recommending your company to others as you need to know that your service of free delivery and pickup of old appliance is great. The guys rang and gave me a time and they came in that time frame which is also fantastic as i did not have to waste my day off waiting around. Will definetely use your company again and will reccomend your service to friends well done thankyou Pam, Wyoming, NSW
The process was easy, efficient and worked
Hi Sally, I am writing to say thank you for the excellent service I recieved from Appliances Online. I purchased a washing machine and fridge/freezer a few weeks ago
and the service was excellent, by far my favourite customer experience
in Australia. The process was easy, efficient and worked, without
problems or delays. I would like to say thank you for making buying online so easy and will be recommending your company to friends. Angela, Neural Bay, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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