The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You have a very loyal customer here who will be purchasing white goods
Hi David, Further to our earlier telephone call regarding the above I wish to thank you for telling me that you will deliver a replacement machine to me to-morrow. I greatly appreciate your help in this matter as dealing with electrolux has been a very dissapointig experience. Dealing with Appliances Online is the complete opposite! You have a very loyal customer here who will be purchasing white goods over the coming year for a renovation and I will be buying everything through you! Thank you for your help. I look forward to having a functional washing machine to-morrow. Kirsty,
Overall, a competitive price and good service.
Have recently bought a Bosch Dishwasher.. Easy processing.. the guys called to advise the delivery time.. Delivered exactly when was required (the plumber was waiting in the kitchen to connect it and other appliances). Overall, a competitive price and good service. Appliances Online customer ,
Helpful, courteous and customer focused
Today I bought a freezer on line from your website but realised that I accidentally clicked on fridge instead of freezer. I phoned your Michael Parry to ask to change fridge for freezer. This gentleman could not have been more helpful, courteous and customer focused. He made the whole exchange experience pleasant and simple. Thank you for having such great staff !! Alda, Manly West, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .