The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very professional, honest & friendly
We have bought, 3 times from your company now & we have NEVER been disappointed. On Wednesday afternoon, we had a freezer delivered & we would just like to say how GREAT your delivery drivers are. Very professional, honest & friendly. A real pleasure to deal with. Keep up the good work. Tina, Riverstone
A completely hassle free transaction
Our washing machine died yesterday morning. We ordered a new one from you guys (cheaper than retail prices woo!) just before lunchtime. I was kept up to date with the progress of our order through SMS, and received a phone call this morning giving us a window for delivery as promised. Our brand new washing machine was delivered (for FREE) this morning BEFORE 10am. It was installed (for FREE) and our old washing machine removed (again for FREE). Thank you for a completely hassle free transaction and fantastic service. I can't see us shopping for appliances anywhere else in the future and I will be recommending Appliances Online to anyone who will listen! Sara, Footscray, VIC
I will be dealing with you again, no worries
I dont often have any praise for companies in QLD but after buying a small freezer a month ago from a large retail outlet, I had to wait 4 days to pick it up at the shop. With my purchase yesterday from you I not only received it cheaper but the next day, the two people doing the delivering were efficiant, courtious and set up the washer and took the old washer away and no delivery charge, where were you when I needed a freezer and I will be dealing with you again, no worries.
Gary, Redbank Plains
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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