The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fabulous Online Shopping
I want to thank you for a really fabulous online shopping and delivery experience. Ordering online was easy and the communication about delivery was excellent. Delivery men gave us plenty of warning, arrived on time, and were polite and helpful in getting the machine into the house.
Thank you, it was a pleasure, I won't hesitate to recommend your service to others Eva, Mosman, NSW
Courteous, pleasant and helpful
I just wanted to thank you for the fantastic product and service I received from your team. The two delivery men were a joy to work with. They phoned at 7.45am to let me know they would be there between 8am and 10am. They arrived on time, were courteous, pleasant and helpful. I have dealt with delivery people in the past who you just want to leave your place! But these guys were really helpful and made the whole thing easy and breezy. I haven't tried out the washing machine yet, but I'm sure it's going to be a great purchasing decision. Katherine, Stanmore, NSW
The savings are great
Just to let you know the service we received from
your company was fantastic - from the order online to the
delivery.... easy, and of course the savings are great
too. Thanks everyone Sean, Morisset, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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