The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You are to be congratulated
I'm not sure who to address this to, but I just wanted to add my sincere thanks to Appliancesonline for the service I have received from your company. I have now purchased five products from your company and I am still amazed at the speed, efficiency and personal service I received. I had to change part of my order over the phone and your representative could not have been more helpful. It is rare to get such good service from any company nowdays and you are to be congratulated. I cannot commend you highly enough and wish that every company was as easy to deal with. I have recommended you to all of my friends. Heather, Australia
The service was great
Just to let you know we were very happy with the service provided by your company in the supply of our new washing machine. The freight to north queensland was unbelievably fast the service was great and the washing machine is excellent.It is simple to use and has a great variety of cycles and most importantly it cleans the clothes realy well in a normal time (some front loaders are sooo slow). All in all very satisfied, top job. Andrew, Mount St. John, QLD
I couldn't be happier and will definitely use this company for any future appliances I am purchasing.
I just wanted to get in touch and say what a pleasure it was dealing with Appliances online from beginning to end. I made my order online and had simple question so I phoned your offices, was greeted by a very friendly operator who helped me and explained to me how the process would work. I then organised for my Washing Machine to be delivered the very next morning. The delivery guys were so friendly and helpful. They fully installed my Washing Machine and showed me how it worked and tested it to ensure there were no problems. When they left they took all the packing and rubbish with them. I couldn't be happier and will definitely use this company for any future appliances I am purchasing. Thank you so much for all your help! Alana Lee , BRUNSWICK VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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