The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very helpful and professional
I would like to thank you for the prompt delivery of my new fridge. The two chaps who delivered it were very helpful and professional. They had a difficult task to remove a big old fridge before installing the new one but they handled it willingly and cheerfully. I will certainly recommend your company to others. Zara, Annerley, QLD
Service has been outstanding from start to finish
Hi, I just wanted to let you know how delighted I am with your service. I've never bought a major appliance online before. Your service has been outstanding from start to finish. The delivery guys were fantastic. They phoned me and were right on time. I will be back when we need something else. Noelene, Kingsley, WA
What a fantastic way to do business
We are amazed how quickly our selected washer was delivered at this busy time of the year. If there is a better system of buying and delivery it would be unbelievable. My wife didn't know she could order a washer and be using it just a couple of days later. What a fantastic way to do business. There should be a rating much higher than excellent. Ronald, McCracken, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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