The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Handled so politely and efficiently
To Appliances Online Just writing to thank you for the professional manner in which you handled my order for my new washing machine. From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you. It was a pleasure dealing with friendly and competent people. If I need any new appliance I will definitely purchase it from your company. Thank you. Lynette,
Easy to use
Great site, comprehensicve content, easy to use. Appliances Online Customer, Australia
Thank you again for the excellent service
Just a quick note to thank you again for the excellent service I've received since first ordering my new fridge via your website.
Too often people are happy to jump in with bad feedback, but excellent service should be acknowledged.
Thank you.
The delivery guys were awesome, polite & prompt.
I'll be referring anyone who will listen your way and when I next need an appliance I will know where to look first.
Regards, Denise, Dee Why, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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