The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Save more money as I wash at night which is offpeak
Dealt with Andrew and he was great. Ordered one day delivered the next and the 2 men took my old machine which was great as hubby has a crook back. Machine electrolux is excellent. I save more money as I wash at night which is offpeak. Cant be happier and thankyou for the great service. I will be back. Janet, Kilsyth, VIC
Thrilled with Appliances Online - not only from the savings
Why aren't there more companies in the 21st century that
deliver customer service and follow through like this one?
I was totally impressed and thrilled with Appliances Online
- not only from the savings I made by purchasing my washing
machine through them, but also with the whole process from
start to end. The website is very user-friendly, the phone
service team were a pleasure to deal with - even giving me a
direct line to contact the operator if I changed my mind on
the model I ordered, and the delivery boys were
professional, efficient, and had great communication with us
regarding the time of delivery on the morning. I would
highly recommend Appliances Online, in fact I'm going to do
so on my Facebook Page right now! All the best - this
company deserves to go onwards and upwards! Debbi, Bellevue Hill, NSW
Fast, efficient, friendly service
Top marks for Appliances Online - fast, efficient, friendly service and with free delivery and removal of your old product! The guys who delivered my fridge kept me well informed about when they were coming so I could plan my day accordingly, and I am really happy with the end product. Will definitely be using your service again and recommending you to all my friends. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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