The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you to everyone I dealt with when buying a fridge
Just wanted to say thank you to everyone I dealt with when buying a fridge.
Your service was wonderful, your staff always friendly, polite & a pleasure to deal with.
The fridge was a surprise birthday present for my daughter & she was so surprised she tried arguing with the courier that it wasn't for her! Dont need to say how excited she was.
I work in retail & you always hear when a customer is unhappy but rarely hear back when they are happy so i just wanted to wish you all a merry xmas & thank you all again. Robyn,
Great work and well done
Guys, Thanks for a brilliant service. Bit nervy buying a washing machine online. you guys were significantly cheaper than others online (which was a worry). But experience was fantastic. From text message confirm to the two awesome guys who called, delivered, installed and removed our old machine (free)! Great work and well done. A David Jones service and at very, very reasonable price. Thank you Tony, Chapel Street North, VIC
Such a fantastic product
I just had to let you know that I used my new dishwasher for the first time and I am so impressed!! Easy to use, sooo quiet you hardy know its on and everything came out sparkling clean - even my stained white chopping board. Thank you for making such a fantastic product. Judy, Ascot Vale, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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