The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Saved about $300
Great
company, got a good discount on my new washer and dryer on top of
advertised price, free delivery, installation and they even moved my old
washer outside for me. Friendly delivery guys, called with accurate
estimate of time of delivery. I still saved about $300 if you add in the
delivery cost and extended warranty charges compared to **** ****..the big appliance stores whinge about customers deserting
them...there is a damn good reason for it!! Seemi, Kenmore Hills, QLD
Delivery person is polite and courteous
Dear Sally: I received my new Westinghouse Fridge today. Thank you. I hope you had a great Christmas and NY Holiday and a great Australia Day tomorrow. All is well. The delivery person is polite and courteous and I am happy to receive my new Fridge from Appliances Online. I never would have thought to have bought this or my new Simpson Washing machine on-line with your company, but the caring professionals as yourself and others at Appliances Online made it easy to make the transition from shopping in-store to on-line. See you again in the future. Hans, East Doncaster, VIC
Installed by your very courteous delivery drivers
Hi Guys, Just a quick note to thank you very much for your fantastic service. I just received my fridge and it was installed by your very courteous delivery drivers. People (especially retailers) are very sceptical about purchasing whitegoods via the internet. Many claimed that web based products are seconds therefore cheaper. I can atest this is not the case. I will be recommending you to all and sundry. Again, thank you for your fantastic service. Themi,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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