The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Highly recommend the company
Great experience. Highly recommend the company.
We ordered a fridge with the requirement to remove the old and replace with the new. Using the website and also customer service was easy with very helpful staff. The fridge was delivered on time with great care taken to actually instal the new unit. Overall very satisfied with no issues encountered. Mark, Lane Cove, NSW
This company is brilliant
This company is brilliant. I ordered a washing machine over the net before 2pm and it was delivered the next day at the specified time. Sukh the delivery guy did everything the company promised i.e. install and take the old machine and packaging away, and with a smile. I will highly recommend Appliances Online.
Kerrie, Wantirna, VIC
You & your team have impressed me so much again
Thanks heaps for your help. You & your team have impressed me so much
again(repeat customer-no surprise there) that I'm now starting to sound like one
of those infomercials to my friends because I'm bragging so much :) Lyndal, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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