The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
CONGRATULATIONS on being a fabulous company
Dear Appliances Online,
Just want to say CONGRATULATIONS on being a fabulous company. All of the
service we received from checking stock availability to organising delivery
on the day and receiving goods was excellent. All staff that we dealt with
were efficient, careful (with bringing in fridge and taking out old one) and
polite.
You run a very efficent company with polite, helpful staff.
Keep up the great work I have emailed your site to some friends already
and will definitely be recommending you. Katrina, Hornsby, NSW
Very helpful and professional
I would like to thank you for the prompt delivery of my new fridge. The two chaps who delivered it were very helpful and professional. They had a difficult task to remove a big old fridge before installing the new one but they handled it willingly and cheerfully. I will certainly recommend your company to others. Zara, Annerley, QLD
Just superb
I bought a Westinghouse dual fuel upright oven (DSP635W) from you in 2008 and after two years I am still delighted with it. It's very easy to clean and everything works extremely well. The oven is
just superb - even, reliable, steady and a good clean dry heat that is perfect for baking.
Appliances Online are also a great company to deal with, and I've recommended you and the stove to one of my friends. She is just as happy with her all gas version of the same stove, so thank you from
both of us. Naomi, Katoomba, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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