The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Free delivery & take away of my old machine
Appliances on line was great. I would and have recommended them. I will always check their price which I have found to be cheaper than anywhere for all my future purchases.
The free delivery & take away of my old machine was great the 2 guys where very happy and helpful. Well Done. Peta, Black Rock, VIC
Thank you for such a promt delivery
I would like to thank you for such a promt delivery even though the BBQ was not in stock. We were looking forward for a special BBQ this weekend with family and in-laws from South Africa - and you came through. Your personal phone call to advise help on a quick delivery was so much appreciated. Barry, Mona Vale, NSW
Thank you for your wonderful customer service
To Whom it May Concern,
I am writing this short email to thank you for your wonderful customer service that I experienced after purchasing your product online. Not only were you the cheapest with the product I selected, your delivery time was punctual and your delivery men were outstanding in firstly ringing and then delivering the product on time and in a very courteous and polite manner.
People are very quick to criticise poor customer service but slow to acknowledge good service, maybe if the big stores adopted your standard they wouldn't have to worry about online businesses, please pass on our thanks to all concerned and we look forward to shopping with you again in the near future. Mark, Holland Park West, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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