The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Congratulate you on your two delivery/install staff
We had our new fridge installed on Tue
so thanks for helping to track down the new model. It's a hit in the house,
and the ice and water dispenser seems to making the kids who don't drink
enough water through the day, reverse that trend.
I also wanted to congratulate you on
your two delivery/install staff, Steve and Matt? (sorry Matt?).
These guys worked really well as a team
and looked out for each other during the transfer and install. Steve in
particular mentioned at least twice what a great company it was to work for and how well the staff were treated, and also explained
a little about the company history. They are a genuine credit to your business
and for an 'on-line' business really the only faces the customer will see,
so again, these guys should be considered true assets. These guys seem
to be the humble type, so I'm sure they will be embarrassed about
my praise,, but please ensure their manager sees this.
We need a dryer right now,, so I look
Dallas, Carringbah South, NSW
Arranged for the old one to be taken away AND for next day delivery
Well done. After going to a store and being told maybe I could have a freezer delivered and maybe they could take it away, a quick call to Appliances Online demonstrated why I'll be back! A very helpful assistant got me the freezer I wanted, arranged for the old one to be taken away AND for next day delivery...no maybes! Natalie,
Best service I've recieved when buying online
Outstanding service! I would happily recommended buying from appliancesonline.com.au to anyone. Delivered within the timeframe, friendly driver and the cheapest price POSSIBLE!
This is possibly the best service I've recieved when buying online.
I will buy from you again. Shae, Ringwood North, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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