The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
top notch
I buy all my whitegoods and tvs from you now, and if you sold ipads and mobile phones I would buy them from you too :) Best prices in town, you can search the net all day and your prices are still the best. Customer phone service and your delivery service are both top notch, and all your staff, both on the phone, and the delivery guys are all very friendly and efficient. I tell everyone I know about how great your company is. Thank you very much, and a very Merry Xmas and Happy New Year to all your staff :)
Wendy Wendy, COLYTON NSW
A pleasurable and easy experience
I just wanted to thank appliances online for their prompt delivery of my new fridge yesterday. I was amazed at how quickly it arrived and teh guys who delivered it were just fantastic. They phoned me when they were 20 minutes away, moved in the new fridge with no complaints (my house can be hard to access with furniture), they unpacked the new fridge, set it up, and took the old one awaywith no issues whatsoever. It is so rare these days that people deliver on tehir promises and make buying whitegoods a pleasurable and easy experience. I wouldn't hesitate for one secome to purchase my whitegoods from you in the future. Jemima, Marsfield, NSW
Delivery and installation was excellent
i am completely satisfied with this product. after 40 years of using a top loader my 2 daughters who have lived in the u.k. talked me into a front loader and i could not be happier. there is no lint . also the delivery and installation was excellent. Patricia, Cranbourne East, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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