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Appliances Online
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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Hi! I just wanted to say a huge thank you to everyone at Appliances Online. This is the second time we've purchased from you and I can safely say it won't be the last! We've just had our new dishwasher installed less than 48 hours after our old one died. I can't thank you enough for your prompt service. Phil, who fitted our machine not only called the night before to give me a time for delivery, he was on time and very professional ensuring that I knew how the dishwasher operated before he left. You provide great products and good service at an extremely competitive price. This is a winning combination in anyone's books! Keep up the good work and no doubt we'll be back soon and we'll tell all of our friends about your five star service.This is the second time we've purchased from you and I can safely say it won't be the last! Last weekend, the kettle blew up, the cars oil thingy lit up and my dearly loved front loader which has moved interstate three times in 5 years decided it had finally had enough. So had I – with no time and no desire to deal with any of the above so got on the internet last Tuesday night...here is my experience Step 1: Google on Tuesday 2nd, after work Step 2: Find appliancesonline.com.au, check out brands, features and prices (excellent!) Step 3: Order new washing machine, delivery on Thursday please with a phone call half hour prior, take away the old one and install the new one – for $20!!!! Step 4: Emailed receipts and acknowledgement of order (same night) Step 5: Thursday – as promised – phone call half hour prior, old one taken to heaven, new one installed, the delivery man was friendly, thorough and efficient. I was away from work for less than an hour. Step 6: Go home and play with new toy Step 7:Write thank you email What an absolute shock, pleasure and relief to deal with efficient, friendly people who deliver an excellent product, price and service on time and as advertised. Congratulations and thank you, I will be recommending your service to all my friends.I will be recommending your service to all my friends Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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