The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Impressed with the speed of delivery
Order number 1***9 in Adelaide, Norwood just got the fridge delivered - thank you very much. Pleasure shopping online and am impressed with the speed of delivery. Also saved about a $100 in comparison with buying it in a shop/s here. An immediate answer either via e-mail or phone is greatly appreciated. Cliché it might be, but one really feels a valued customer when dealing with appliancesonline. They will do all possible to help. Good old customer service, a friendly smiling face in your e-mail's in-box or at the end of a phone line. I didn't get to use live chat feature, where your questions get answered straight away but what a brilliant idea! I recommended your online shop to a few friends already. Sonja,
Easy to navigate and the service is excellent
Have just recently purchased westinghouse stove,cooktop and rangehood. I am very happy with all my appliances . The site is very easy to navigate and the service is excellent. Will be recommending to all my friends and relatives. More than happy to use this site again. Thanks Coral, Bellbird, NSW
Ease of ordering, quick delivery and competitive price
I just wanted to let you know that I appreciated the ease of ordering, quick delivery and competitive price for my new washer. My old washer broke down at noon on Monday - I had the replacement installed and operating 24 hours later. Your deliver/installer was unfailing cheerful even though the installation proved tricky and my husband was grateful he didn't have to dispose of the old machine. Tina, Fairfield, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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