The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
Could not ask for more
Clear, comprehensive and easy to use. We customers could not ask for more. Appliances Online Customer, Australia
Thank you for a great customer experience
Good Afternoon, This is the first time I have used your company and I have to say I am very impressed with your customer service.
Installation has been completed on time and by a very pleasant and knowledgeable installer.
I will have no hesitation in recommending Appliances online to friends and business associates.
For your information I am in the customer service industry and have written a book on customer service so my experience will make for a great example in my next book! ( www.keithking.com.au ) Thank you for a great customer experience,
Regards Keith, Strathmore, VIC
My financial advisor suggested I have a look online
I just wanted to tell you how fabulous you are!! Living in remote WA it is hard to find just what you want I wanted to replace my old non-working Westinghouse free standing gas oven with something similar. The only thing on offer in my town yesterday was an Emelia for about $1300. It is a nice unit and I was tempted to buy it when my financial advisor (my Dad) suggested I have a look online to find a cheaper solution. I found a simple oven that suits my needs and will be delivered for less than $900. What you do is great, thank you very much, I look forward to receiving my new stove soon.
Joy, Karratha, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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