The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Appliances Online get my tick of approval
Ordered a LG Front Loader washing machine on a Tuesday 22/6/10 around lunchtime for delivery into Melb as a gift. Everything that was promised on the website actually happened. Next day delivery, call made before 9am to confirm a 2 hour window for delivery. The driver rang when he was 20 mins away so my friend could go home. Gift received, installed and the old machine taken away. It could not have been a more pleasant online buying experience. Not sure how good the LG unit will be over time, but for service, Appliances Online get my tick of approval. Shane, Sippy Downs, QLD
I don't think I've ever received service like this!
I can't recommend Appliances Online enough! I ordered and paid for my purchase in less than five minutes, could choose a day for (free!) delivery and got a highly competitive price for my new washing machine. The company texted the night before to confirm the scheduled delivery and called by 08:30 to confirm the two-hour window within which they'd deliver..how nice not to have to stay in all morning! The delivery guys were super professional and courteous, took away the old machine and packaging for the new one (again at with charge), moved the new machine into place and connected it for me. I don't think I've ever received service like this.and if I have, then not for many years. A 2014 purchase with the latest technology but with good old-fashioned reliable service with a smile. I'd highly recommend them and will definitely use them again Jaine Edge, MAYLANDS WA
ORDERING ON LINE A BREEZE
ONE OF THE BEST SITES FOR SELECTION AND GIVING OPTIONS - MADE THE WHOLE ORDERING ON LINE A BREEZE - WELL DONE! Sheila, Patonga, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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