The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price and fantastic customer service
Just wanted to add my thanks too. I ordered and received a fridge/freezer yesterday and it arrived today! Great price and fantastic customer service. The delivery team were friendly and super efficient, particularly Tony (hope I've got the name right). I will have no hesitation in recommending your services. Thanks again. Carol, Williamstown, VIC
Delivery people were friendly and professional
I would like to let you know that I am extremely impressed with your service. The hardest part of this transaction was deciding which washing machine to get, once that was decided the rest was stress free, there were no "hiccups" along the way and your delivery people were friendly and professional and it was great to get a phone call in the morning to tell us that they would be at our home between 11 and 1, they actually arrived just after 11.30. I have left my details below so that you can see our transaction and then hopefully pass on to all concerned how happy we are with appliancesonline. Both myself and my husband have no hesitation in recommending you in the future to friends and family.
Best wishes and keep up the great service. Debra, Boronia, VIC
Well below normal retail price
I was hunting a few days on the net checking for best prices and products along with customer service..and by far your site topped them all. I not only purchased a product that was well below normal retail price, but the delivery men were extremely courteous and efficient in their work, and the whole time taken was 48 hours from ordering online to set up in my laundry. I could not recommend a site and service more highly than yours. Thank you for your great service and I most definitely recommend to anyone ... Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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