The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Having such a long way to come from Sydney to Mackay
I was expecting my fridge to be delivered tomorrow (Wed. 4/3/09) and it arrived a day early. Having such a long way to come from Sydney to Mackay (10hrs nth. of Brisbane) I was really impressed. The fridge is great. Thanks a lot, I have passed on your email address to friends at work. It's so good to have such service. Averyal,
Over the moon about the service and value that you offer
We ordered a fridge on Saturday and it arrived today. We are over the moon about the service and value that you offer. From browsing your website to choose a product, right through the ordering and payment process, it just couldn't be easier. We got your web address from Choice Magazine and I'm writing to them letting them know that you are an excellent place to shop. I've sent the link to everyone in my distro list and facebook. Well done and thank you. Appliances Online customer,
Extremely pleasant, fast and smart
Hi
Sally, I am
rushing out the door, so don't have time to go on and on, but I want to say that
I appreciate your cancelling the Extended Warranty. I also want to tell you that
the whole buying process from first seeing your website through to drinking ice
cold milk this mooring was a pleasure. Reshma (If that was who I spoke to on the
phone three times) was wonderful. Extremely pleasant, fast and smart. The
delivery fellows up here (Dean and his offsider) were polite, professional and
did such a good job of clearing the packaging away I thought they were going to
pull and a vacuum and give the floor a once over. I have
already recommended you to 2 of my customers, but they are not in the market for
appliances right now. Your
company should have an easy time rising to the top with the service you offer.
It was a treat to be appreciate and treated like a valued
customer.Thank
You Again Lawrence, Victoria Point, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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