The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You offered to remove the defective machine at no cost
I would like to thank you for your service in delivering a new Simpson front loader washing machine. You offered to remove the defective machine at no cost and also install the new one. I cannot fault your service. The machine was delivered on time the next day. It also cost less than the price stated in Choice magazine by $126. In the future I plan to buy other products from you. Thank you B.Kelly,
One of the easiest ways to shop
I just wanted to thank you for one of the easiest ways to shop! I was so happy with your fast delivery and installation of my washing machine. Not only did they connect the washing machine and make sure it was working, but took the old one away! Add in really competitive price and there's one happy customer. Thank you
Jenny, Lisarow, NSW
Great choice of products, good communication
Hi, I just want to thank AppliancesOnline for your fantastic service, great choice of products, good communication, quick and easy delivery and friendly site. I have purchased several products from you for over 12 months now and have found your pricing to be very competitive and delivery very quick. What more could a customer ask for?!! I recommend you to all my friends! Sue,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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