The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Nowhere else compares
Nowhere else compares. I needed a washing machine pronto and checked out a couple of sites. Not only was your site more intuitive than others, but your prices are seriously competitive. I saved $100s! The transaction was seamless. Advice received was extremely courteous and helpful. Delivery was well communicated and Ben and Rick were outstanding - absolutely outstanding - in helping to unpack and install my new machine. That they took away my old one made my day. I was blown away! I'll be a returning buyer and will promote you whenever I can. Simply outstanding!! Appliances Online customer,
I am really impressed that the service is as faultless
Hi there, just wanted to send a quick note to say I am very impressed with Appliances Online. I first used you to buy a fridge/freezer 3yrs ago (delivered to address **********) and today got a dryer delivered to Dulwich Hill. Great prices, no rip off delivery charges and truly exceptional service. I will be using you again in the near future to buy a chest freezer, and have recommended you many many times. I am really impressed that the service is as faultless as it is, seeing that you have obviously grown considerably in the past three years. Rhys,
Thank you for your prompt service and helpful sales team
I purchased a new oven, cooktop, rangehood, microwave and dishwaher from Appliances Online in January. I just wanted to say thank you for your prompt service and helpful sales team and extremely helpful delivery team. It was a pleasure to deal with you and I have been telling everyone I know about your great service!! I love my kitchen now! Many thanks. Lynne Slevin Lynne Slevin,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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