The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Professional and polite
I recently ordered on line a washing machine from your company. All is well with the machine. The two men who delivered the washing machine were extremely professional and polite. As they were the only people we spoke to directly, I would like to say thank you and we will be using your company for all our white goods purchases from now on. It is a nice change to receive good service. Wim, Hope Island, QLD
Your Staff and the delivery guys were marvellous
Would like to say thank you to all of you for my Samsung Fridge which was delivered to Katoomba last week. Your Staff and the delivery guys were marvellous also we had a bit of a hic cup and they were so cool. Thanks again and I have told many people about your wonderful service. Rozi,
Amazing!!!!
I would like to thank you for the great service that was provided. Everything that was suppose to happen did – amazing!!!! We will definitely be using your company again. Cheers. Margot, Lawson, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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