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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Dear Sir/madam, I just wanted to thank you for the great service that I have received from your company. I am stoked. My washing machine died last Friday morning. With 2 young children this was a catastrophe. I was recommended your company by a friend. I compared prices and ordered my machine in 1 hour. I did not have time to hit the road. I had to call your company with a question and they were very friendly and helpful. Then to my absolute shock I received a phone call at 7.30 on Monday morning (this morning) to tell me my washing machine would be delivered and installed by 9am. AND IT WAS!!! Honestly I was skeptical but I was pleasantly surprised. I will definately order my next appliance from you guys. Thank you and regards.I compared prices and ordered Dear AndrewHaving had some issues with an LG Washer/Dryer we purchased under a year ago, I am writing to say I am reallyimpressed with your customer service.You were polite, understanding, informative, knowledgeable and quick to organise a replacement for a better quality product. You spoke with LG on our behalf and came up with a great solution. We are really happy with the Electrolux Washing Machine and Dryer which replaced the faulty product.Thanks to you we are able to run our household laundry normally again.With kind Regards AmberwrenUnderstanding, informative, knowledgeable Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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