The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The prices where well within my budget, unlike some places
Just wanted to say a big thank you for the prompt service and delivery of my new fridge. I called on the Wednesday afternooon and it was promptly delivered on Thursday morning. The delivery guys were very pleasant and helpful. And the prices where well within my budget, unlike some places - way too pricy!! Will recommend 'Appliances on Line' to all my family and friends. Keep up the good work guys, Jan,
Very pleased with purchase
Very clear instructions with good illustrations and documentation. Easy to follow. Order process simple and straight forward with phone call follow up. Delivery as promised by phone call prior to delivery. As indicated new appliance, old ones removed with packaging. Very pleased with purchase. Ben, Doncaster East, VIC
I will use your service again in the future
Hi Andrew, Your customer service is very exemplary! I have been very happy with the service from Online Appliances with the exception of the delivery service. But you have also fixed that one too! I would definitely recommend Online Appliances to my friends and relatives and I will use your service again in the future. Thank you and keep up the good service! Reinilda ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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