The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very quick delivery service
Appliances Online have a great range, easy order system and very quick delivery service. Dave Hodgson was particularly helpful. We're enjoying our new dishwasher - thanks for getting it to us when we needed it! Appliances Online Customer, Australia
First class service
I just wanted to say thanks for the first class service. The best I have received from any company in Australia. I ordered my new Westinghouse fridge on 29 Nov and it was delivered today as scheduled. Well done guys you deserve to succeed. Cheers..Alan. Allan, Pullenvale, QLD
Staff went out of their way to help find products that weren't listed online
Fantastic...! Easy navigation and friendly support staff. My experience with a previous purchase was excellent. Staff went out of their way to help find products that weren't listed online. Staff product knowledge and expertise in product info was exceptional. Competitive prices and a great online shopping experience all round. Happy to recommend to friends - 100%. Georgie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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