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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).My purchase was a wonderful experience, I am nervious with online purchases, but appliancesonline.com.au allow we to buy online but still pay COD. From the web page to my home it was easy, very quick. I have nothing but praise, will certainly recommend to others and return myself. I had a problem with a bonus promotion and the manufacturer, but Jordan from customer service and the accounts team resolved that as well.I have nothing but praise I recently bought a refrigerator from your company. From the very beginning I was delighted with the service and prompt responses that I received. I would recommend your business to anyone. I would particularly like to mention the excellent, professional and friendly delivery staff. From the phone call to the on-time delivery and friendly greeting, they could not be faulted. For the way they removed the old fridge to the installation of the new one, they showed great care and thoughtfulness. Unfortunately I do not know their names but I would like to pass on my thanks and appreciation. They are both excellent representatives of your company. We will not hesitate to use your excellent business again.Could not be faulted Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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