The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Both sales were hassle free, quick and easy
Thank you Appliances online. I have purchased a washer and dryer from you and both sales were hassle free, quick and easy. You've got the best prices, delivered when I needed the goods. U were even able to help me out when I needed to change my order. Next time I need an appliance I will be back and I have told all of my friends how good you are! Leanne,
Very professional, honest & friendly
We have bought, 3 times from your company now & we have NEVER been disappointed. On Wednesday afternoon, we had a freezer delivered & we would just like to say how GREAT your delivery drivers are. Very professional, honest & friendly. A real pleasure to deal with. Keep up the good work. Tina, Riverstone
This must be what good customer service looks like
Hi,
I would just like to write to say thank you for your promised fast delivery. When I read on the online receipt that I would get a phone call in the morning and then delivered within 2 hours from that time I laughed to myself thinking yea right I will believe it when I see it.
Well to my surprise your delivery man rang me up at 710 this morning and delivered it by 830. I couldnt believe it this must be what good customer service looks like? been a while since I have seen it. The bloke also had a great attitude and a good phone manner when he called me especially for a delivery driver. If I had the $$ on me I would have tipped him for the great Customer Service, being punctual and having a good attitude you just dont find this anymore.
Thanks
Zach, Bellbird Park, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .