The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Quick delivery
Great service, quick delivery. Will shop with appliances online again. Amy, Greensborough
Ease of ordering, quick delivery and competitive price
I just wanted to let you know that I appreciated the ease of ordering, quick delivery and competitive price for my new washer. My old washer broke down at noon on Monday - I had the replacement installed and operating 24 hours later. Your deliver/installer was unfailing cheerful even though the installation proved tricky and my husband was grateful he didn't have to dispose of the old machine. Tina, Fairfield, VIC
I was notified just as you said I would be
I would just like to thank you for the prompt and efficient service you proivided. I
was notified just as you said I would be which meant I could go to work
and return home at the set time rather than wait around. The driver, Les, was professional and efficient and had the new washing
machine hooked up and ready to go in a very short time - and he took
away the old machine as promised. I would highly recommend your service and will let all my friends know! Many thanks Narelle, Melbourne, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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