Specifications & manuals

Legendary service

The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).

Whole experience was exceptional

Just want to say thank you for your wonderful service, the washing machine arrived and was installed with no hassles, great delivery person. The whole experience was exceptional and I will certainly recommend to family and friends and will also be back as a customer. Cathy, Ferny Hills, QLD

Shopped with you on the recommendation from one of our friends

Would just like to thank you for the freezer we just received. We shopped with you on the recommendation from one of our friends and appliances online definitely didnt let us down! Thank you so much for providing the service that so many companies cannot provide! We will be recommending you to all our friends and colleagues and thanks again. Trudy,

Can't believe you can be that good!

Hi AppliancesOnLine Congratulations on fantastic service. I ordered the item below at 2.30pm on Wednesday, at 8.00am Thursday it was on my doorstep. Can't believe you can be that good! The reason we bought the oven was that ours broke down and a new electronic timer from Smegg was quoted at $450.00. As it was about 12 years old my wife thought it was time to update. So she searched the Internet to find out what was available and came upon your excellent web site. Decided on the model she wanted, told me that she could get a better price at 'The Good Guys' as she has been a constant shopper there. Not only could they not match your price but they couldn't even get close to it! And also wanted a $40.00 delivery fee. Don't know how you do it, but I do know we will be repeat customers of yours in the future. Congratulations again. Michael and Wendy,

Delivery, services & returns

Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Please enter your delivery postcode to determine which of our Legendary Services are available to you:

Questions & answers

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3 Year Care Plan for Business

Specifications & manuals

Legendary service

Delivery, services & returns

Questions & answers