The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Quick efficient service
I received my front load washing machine today as planned I must say I am very happy with the quick efficient service especially at home with a newborn & 3yr old. I was contacted an hour before (7am) as stated with a delivery window of 8-9am it arrived at 8.30am with connection ready to use. Highly Recommended A++++ Lisa, Ngunnawal, ACT
Even with the price alone Appliances Online wins out
So my fridge and microwave have just arrived and been installed by two lovely staff! I had to get online straight away to convey my thanks for a completely hassle free experience. We ordered the fridge and microwave at about 2pm yesterday and by 10.30am next day they are already at home in our kitchen! Even with the price alone Appliances Online wins out, add to that, a great range of products, a site easy to navigate, fast, cheap(free!), convenient delivery AND installation PLUS removing your old appliances and you simply can't go wrong! To top it off, the whole service was conducted with complete professionalism. We couldn't have asked for a better service, we will recommend and we WILL be back!! Thankyou! Emily, North Carlton, VIC
Very professional service
Just a quick note to say congratulations and thanks on providing a very professional service. We recently purchased a dishwasher from you, and as our new house is currently under construction, your delivery team showed patience, flexibility and courtesy in allowing us to delay the delivery date on 2 separate occasions, due to building issues. Keep up the good work. We will look to you for future purchases. Nirmal, Yeronga, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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