The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Follow up service is fantastic
I purchased a washing machine from you and i would like to say that your website and follow up service is fantastic. I would also like to congratulate the 2 delivery guys as they were professional, courteous and punctual. We will definitely be buying our appliances online from now on Debra,
Appliances on line have been a God Send
WONDERFUL ! Our Washing Machine decided it was tired
yesterday. Within that time, the old machine has been
removed, replaced and a new machine installed! I have 3
young boys and I NEED my washing machine.. Appliances on
line have been a God Send. I have not had to leave my house
and all aspects of their service as prosmised have been
fullfilled. What can I say, their service, professionalism
and promises have all been followed through. I will from
now on look at this site before visiting a retailer. It has
saved me so much leg work and having my washing machine
replaced within 24 hours is amazing. THANK YOU and keep up
the wonderful work and attitude towards your customers.
Your delivery team have been so efficient and informative
towards your clients. I don't think I will go elseware
again. Appliances Online Customer, Australia
I will be dealing with you again, no worries
I dont often have any praise for companies in QLD but after buying a small freezer a month ago from a large retail outlet, I had to wait 4 days to pick it up at the shop. With my purchase yesterday from you I not only received it cheaper but the next day, the two people doing the delivering were efficiant, courtious and set up the washer and took the old washer away and no delivery charge, where were you when I needed a freezer and I will be dealing with you again, no worries.
Gary, Redbank Plains
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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