The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A quick thank you for your outstanding service
Just wanted to say a quick thank you for your outstanding service. I purchased a clothes dryer from your website yesterday afternoon, used the online customer service window to ask a few questions that were answered immediately. The lovely sales woman then personally called me, made the transaction very quick and smooth then assured me that my dryer would be delivered next day. Not to mention they price of the dryer could not be matched anywhere else, especially with free delivery.
Delivery guys were extremely polite, rang twice to confirm when theyd be here, took my old dyer away and set up new one. Everyone loves to make the effort to have a whinge when service is terrible, but I just wanted to say how impressed I was with yours. I would without hesitation use your services again. Thanks again. Elizabeth, Bonnyrigg Heights, NSW
Overall service was excellent
Ordered a clothes dryer on Tuesday at about 1.00pm. It was delivered and unpacked by 9.30am the next day. Phone contact by staff was very helpful. Overall service was excellent. Haven't used dryer yet
but don't expect any issues. Appliances Online customer, Australia
I can't thank you enough
I wanted to just send you a quick note to say thank you for my food processor which arrived today within the specified time. I can't thank you enough for the wonderful service and most of all the excellent price, after looking around I found your prices to be at $30 to $40 less in the shops which is a great saving, so once again many thanks to you I know where I will be shopping and will tell all my friends. Thank again Rosemarie, Seville Grove, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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