The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
High level of customer service - before, during and after delivery of the dishwasher
Hello. I recently purchased a dishwasher from you and wanted to let you know how pleased I was with your high level of customer service - before, during and after delivery of the dishwasher. It was the first time I have bought an item online and I have been overwhelmed by the professionalism shown by everybody linked to your company. Well done and thank you. Ada,
Free delivery, installation, old appliance removed
Didn't know where else to submit feedback. But just want to say - WOW! I can't believe my washing machine can break down on a Sunday, one easy phone call on Monday, new machine installed on Tuesday. The delivery guys were excellent. I will be recommending your company to everyone. If everyone knew how competitive your pricing is, plus free delivery, installation, old appliance removed - the big retailers would be out of business! You just saved me $64 but more importantly - lots of hassle. Katrina, Murarrie, QLD
I will not hesitate to use this service again!
I had a washing machine delivered today. I was very happy with the service. The delivery man was very polite and efficient and did a great job! I will not hesitate to use this service again!! Well done! Kelly,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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