The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Emails were responded to quickly
Would like to say how happy I am with recent purchase of a freezer. Emails were responded to quickly and when item delivered was impressed with polite and efficient gentlemen who also removed old freezer without fuss Thankyou all and will deal with again and recommend you to others. Cheers Donna, Narara, NSW
Seriously great work
Simply, this was the best buying experience I have encountered in this country. The site is brilliant to use, the prices are outstanding, and the service was practically perfect - we ordered at 2pm on Friday, and by10am Monday our kit was delivered and installed by two great reps. Seriously great work... Steve, Darlinghurst, NSW
What a wonderful experience
What a wonderful experience using Appliances online has been, Congratulations on your staff training, the young men who delivered my new Simpson clothes dryer, Adam and Ali, arrived on time, were very polite and helpful, also I really appriciated the need to produce photo ID. As a senior I was hesitant to purchase on line, but am now very please I have taken the plunge, I will recommend your company to anyone who will listern. Bev, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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