The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best prices around and fantastic customer service.
Just wanted to add my feedback and thanks – I purchased a Fisher and Paykel washing machine and a Delonghi Dehumidifier - Best prices around and fantastic customer service. They gave me a call in the morning to let me know they’d be there between 1100 and 1300, they were at my door at 1105 and the guys were fantastic - super friendly and they had my machine unpacked and setup/tested in minutes – couldn’t be happier with my purchase and I definitely recommend Appliances online to anyone. Massive Thanks again to Tony and his mate – Great work guys. Bill, Canterbury, VIC
"True customer service "
Morning [ staff member ],just letting you know that the fridge has just been delivered and funnily enough by the same gentleman who delivered the other one!! I would like to thank you very much for the effort you made on my behalf to resolve this issue. True customer service,and as I have said previously I have not only bought several items from you but have recommended you to others who have also received superb customer service. Carol, Southern River WA
Everything about this transaction was excellent
Good Morning.
Thank you. Everything about this transaction was excellent.
The cost of the appliance, the information I was given by phone, the email setting out the delivery date and possible times, the morning call, and the incredible and courteous service by Andrew and Gary with the delivery and removal.
Absolutely perfect!
In future, I will nerver buy an appliance any other way. Beverley, McMahons Point, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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