The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Easy and painless transaction
Just want to say thank you for an easy and painless transaction...the delivery men were happy, helpful and easy to deal with - free delivery, connection, and carting away old model, great service. I will be back soon for a new fridge! Wouldn't dream of going elsewhere now, and will recommend to all friends. Moreen, Coorparoo, QLD
COMPLIMENTS to your company and staff
I just wanted to say a big THANK YOU to your staff for delivering my fridge EARLY. They were so friendly, polite and helpful. They took away my old fridge and set up my new fridge for me, which made things so easy for me. The fridge is fantastic and I just wanted to send big COMPLIMENTS to your company and staff, who did a fantastic job. All the best and many thanks. Samantha, Randwick, NSW
You are extremely well organised
I just wanted you to know how appreciative I am of the service you provide. You are extremely well organised and a pleasure to deal with. Congratulations and thanks again. Jean-Paul, Yeronga, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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