The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will be making further purchases only from here
A very Merry Christmas to you all. A very big thank you to Appliances Online. What a wonderful purchase and delivery with my new Front Loader (NEC). I was very thrilled with the delivery guys who had tough stairs to climb with my old machine. They were very happy to help, nothing was too much trouble. They were so polite and friendly. Well done, I will be making further purchases only from here and will be happily telling friends/family of my wonderful COD purchase. Julia,
Outstanding performance by all involved in your team
I would just like to let you know as well as all of your customers that your service and product was outstanding. If you remember back, we had a delivery hic up but upon notifying your company of the problem, your follow up and back up and the effort you went to was magnificent as you knew we had 10 family members coming up for the weekend, but you got the fridge here in time. Outstanding performance by all involved in your team. Scott and Sally, Thorton, VIC
Prompt delivery of my products and efficient customer service
Thank you for the prompt delivery of my products and efficient customer service. Although goods have not been installed yet and checked for operation, I doubt any problem will surface and that my positive regard to all I have had contact with will change. I have already recommended this company to a number of people. Thank again Martin,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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