The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Just like to let you know how impressed I was with the service. The guys rang just after seven with an ETA and within an hour the new fridge was installed and the packaging and the old fridge was gone. Excellent service. David, Carlton, VIC
Awesome stuff!
Just wanted to advise you on how happy I was to receive my order today which was delivered within 24 hours of placing it ! Awesome stuff and the delivery driver rang in advance to tell me he wasn't far away. I run a logistics company and if I could provide a service like this each and every time I know my customers would be pleased. I will be telling all my friends to check you out cheers. Steve Brogan, WEST MELBOURNE VIC
The word perfection crosses my mind
Great communication prior to and at time of delivery. On time, polite, professional and driver even likes and gets on well with the 4 legged pets who normally carry on like crazy at visitors. Well done. Once we have been emailed our receipt the word perfection crosses my mind. Will use your services again I have no doubt. Simone & Evan Simone & Evan, Raby, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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