The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very prompt
We are very happy with the service, you were very prompt and delivered the requested date. Thanking You Mary, Keilor, VIC
They took the rubbish! They Installed the fridge!
I personally don't normally have the time to write Testimonials, however in this circumstance I have taken the time left over from the Fantastic service that Appliances Online provided to write one. My Fridge is better than described at a Fantastic Price and the service was more than excellent. My delivery window was EXACT! Thanks very much to Tony and Son... They took the rubbish! They Installed the fridge! It really doesn't get any better than that! When I called Appliances Online the same man I spoke too serviced all of my inquires from measuring to helping me decide what fridge was best for my needs so another HUGE Thank you to Andrew. I wish more companys were like this, I would recommend them to anyone!! Keep Up The Good Work! Jo Pullen Jo,
We would recommend you to others
We have just got back from Holidays on the weekend so I went into the shop yesterday.They delivered it last night and we have plugged it in. It is dent free and appears to be in running order! The milk is cold ha-ha. My partner and I are most impressed with Appliances Online and your after sales service especially for your handling of matters and the lengths you have gone through. Even after your creative thinking you have still made enquiries even though the matter was outside of your hands. Of course we would recommend you to others and although you are unable to service the area in which we live if you did Appliances Online would be our first choice for point of purchase. We cant speak highly enough of your handling of the matter. So a big fat thank you to yourself and others concerned for not leaving us high and dry its so refreshing to see a business actually take the time to do something in the best interests of the customer even though there was certainly no easy solution! Your efforts have been truly appreciated. Krishna, Newman, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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