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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).I would like to bring to your attention the efficient and quick service delivered by two of your workers - Jim and Nathan. Last night I had a LG refrigerator delivered and the item had a paint chip right in the middle of the door. So the fridge was not plugged in or used. I was given the choice of a discount or a replacement fridge. As we have guests arriving from the US tomorrow morning, I could not wait till Fri for a replacement fridge so I accepted a discount on the purchase price. Nor did I want our old fridge sitting in the middle of the dining room til Friday. I was assured that the old fridge would be removed tonight. Well this morning Jim and Nathan arrived, took the old fridge levelled off the new fridge and were most personable and pleasant in their manner, as well as being efficient in their job. I would like to thank you for arranging the prompt pickup of the old fridge and compliment Jim and Nathan too. Two years ago we bought a washing machine from you and now a fridge. With service like this I will be buying from you again and will be telling all our friends about the great prices and service your company offers. Thank you very much.With service like this I will be buying from you again Hi , We just received delivery of a dishwasher that we purchased online about a 2 weeks ago. The item at the time of out of stock, however i was promptly contacted and advice that there was a bit of a delay and that the item purchased would be delivered the following week. That was the first time that we purchase such a big item online and i must admit that it was a very smooth process. From the website all through to the delivery. Very happy with the service would recommend it to anyone.Very smooth process Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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