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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Just wanted to thank you for the excellent service. Microwave was delivered to Kangaroo Island today as promised. Thanks Again.Was delivered to Kangaroo Island today as promised I would just like to thank and congratulate you all on such a great company/site and such excellent customer service. My boss required a Fisher & Paykal Rangehood to replace and existing unit in a property he has rented out. I contacted our normal "big name department store" and was told a price that was approx $55 more expensive that what your price was. I was then told by this supplier that due to no stock at Fisher & Paykel it would be 5-6 weeks for delivery. I then rang Fisher & Paykel directly who advised stock should be in by the end of next week. In the mean time, whilst on hold to various departments, I came across your website. Personally I prefer to shop online, however my boss tends to be a bit cautious. I rang your customer service team and spoke with a very friendly and helpful staff member by the name of Andrew. He confirmed stock was there. That was on the Friday and on Monday morning it arrived and he had this installed by Tuesday for his tenant. I am so imprI am so impressed with the fantastic service Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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