The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Will recommend your online site to anyone looking for appliances
Thank you for the fantastic service, especially Dave who has been wonderfully helpful. Will recommend your online site to anyone looking for appliances. Judi,
The service was fantastic
Received my new washing machine yesterday - the service was fantastic, the driver most helpful and machine was installed. One of the easiest purchases I have had in a long time and will certainly return to buy in the future. Many thanks for such great service. Joy, Coronet Bay, Victoria
Truly amazed by your simply WONDERFUL service
Hello there. Well, what can I say? I was truly amazed by your simply WONDERFUL service; it is the BEST I HAVE EXPERIENCED for many, many years. The exact day and time was advised, and wonder of wonders, everything went according to plan. Please give my compliments to your sales team. I have told EVERYONE about your company. It goes without saying that I shall not go beyond your company when I need anything electrical. Cheers and everything. Toni, Brighton, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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