The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extremely helpful and pleasant
I thought the people I have dealt with on the phone (and online) were extremely helpful and pleasant. I will recommend you to everyone I know. Peter, Greensborough, VIC
Your drivers were fantastic and very patient
Firstly I want to thank you so much for all your help and assistance with the purchase of my new Westinghouse 9.5kg Washing Machine. Your drivers were fantastic and very patient and I thank them for that and their sense of humour was greatly appreciated. I have already clocked up a few washes in the short time I have had the machine and am impressed all round. Once again you have been wonderful and I have already been recommending you and your company to friends and work colleagues. I will certainly be back again with any other purchases that I might require. Sharon,
Had 3 choices of way to pay
I shopped and ordered my washing machine on Wednesday, received email confirmation straight away, had 3 choices of
way to pay then the guys rang me this morning (friday) as i
requested it be delivered today and they told me what time
they would be here and wow they actually did get here in the
time frame they gave. Product was very well packaged. They
were very polite and asked if I had old machine to take away
and where I would like them to put the new one after putting
it where I asked them to, we exchanged paperwork and they
said if I have any problems please don't hesitate to call
..Very very happy with the service and transaction and would
not hesitate to deal with them again. Tracey, Bribie Island, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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