The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everyone was informative, phoning, confirming the delivery times
Thanks for the fridge, and offering the next model up at the same price. I want to thank appliances online and the two delivery staff for all the professional service. Everyone was informative, phoning, confirming the delivery times, and professional, friendly, cool headed. I'm stunned. Christopher,
Wanted to comment on the service from phone call to delivery
Hi David, This is the first product I have bought online, just wanted to comment on the service from phone call to delivery was excellent, Thank you. Lynn,
Appliances Online get my tick of approval
Ordered a LG Front Loader washing machine on a Tuesday 22/6/10 around lunchtime for delivery into Melb as a gift. Everything that was promised on the website actually happened. Next day delivery, call made before 9am to confirm a 2 hour window for delivery. The driver rang when he was 20 mins away so my friend could go home. Gift received, installed and the old machine taken away. It could not have been a more pleasant online buying experience. Not sure how good the LG unit will be over time, but for service, Appliances Online get my tick of approval. Shane, Sippy Downs, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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