The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Providing another alternative product
Great service! Thanks for delivering product on time and for providing another alternative product as the one we ordered was not available. Happy customer. Felicity,
Best price, fast and fantastic service
We bought a Westinghouse side-by-side on Wednesday and had
it delivered and installed by 10:30am Thursday.
The telephone support when I rang about a problem was superb
and fast. And the delivery guys were FANTASTIC.
The delivery guys wrestled the huge old fridge down the
stairs, took the doors of the new fridge to squeeze it into
the room it was going into, put it all back together and
took all the packing with them- 30m for start to finish.
Best price, fast and fantastic service I couldn't be happier
with Appliances Online.
Thanks! Jeremy, Ultimo, NSW
Prices were the cheapest, delivery free
I'm quick to complain when something is wrong, so when I receive first-class service, I think it's only fair to compliment. Your service was faultless. Your prices were the cheapest, delivery free, fitting free, you allowed me to choose the day of delivery, you advised exactly how I would be contacted re delivery. The driver contacted me exactly as you said he would, delivered on time, fitted the appliance, made sure I was satisfied, and left. Keep this standard of service up and I won't be shopping anywhere else for my appliances in future. Why would I? Thanks Karen, North Freemantle, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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