The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You've got me hooked
This was the first time I've ever purchased anything online & I was nervous but it was a total success. You've got me hooked. I have a few more things to buy over the next few months & this is the way I want to get them again. Saved money, got a better quality product, delivered perfectly & so easy to use site. Janine, Southport, QLD
Wonderful website and delivery service
I just want to express how wonderful I think your online store is. The fact that you were able to deliver my new fridge within 24hrs and put the old fridge and in our garage for us shows how wonderful you value customer service. I intend on telling everyone I know about your wonderful website and delivery service. Keristi, Collaroy, NSW
Free delivery, installation, old appliance removed
Didn't know where else to submit feedback. But just want to say - WOW! I can't believe my washing machine can break down on a Sunday, one easy phone call on Monday, new machine installed on Tuesday. The delivery guys were excellent. I will be recommending your company to everyone. If everyone knew how competitive your pricing is, plus free delivery, installation, old appliance removed - the big retailers would be out of business! You just saved me $64 but more importantly - lots of hassle. Katrina, Murarrie, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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