The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You delivered when promised, no fuss, no bother
You do what you say you are going to do. I compliment your efficiency - I bought a fridge that I wanted, you delivered when promised, no fuss, no bother...I'll be back. Alex,
No fuss excellent service
Outstanding service. This is our second purchase from you. No fuss excellent service and installation team. Particularly like being called re delivery times. Will use you again. John, Beaumaris
Buying and getting the washing machine delivered so easy
Hello, just had to say how great your service has been. Campbell at your shop was really helpful when I had queries, and the delivery guy called (as requested) an hour before delivery so I could ensure I was home. Thanks to all of you for making buying and getting the washing machine delivered so easy. They did install it and I shall use it tonight. Can't wait! Phoebe,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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