The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Free delivery
Thank you for making the purchase of my fridge so easy. Ordered it at 3pm and it arrived at 8.30 am the next day. I'm telling everyone what a great and easy service you provided including free delivery. Once again thank you and I will be buying my next electrical product from you. Terry, Umina Beach, NSW
Fast, reliable and remarkably pain-free process!
I just had a new front-loader washing machine delivered yesterday and wanted to let you know how pleased I was with every aspect of my purchase - the very competitive price, free delivery and removal of my old machine, the speed of delivery, the updates on delivery and the friendly and efficient delivery staff were all fantastic. It was a fast, reliable and remarkably pain-free process! I will definitely use applicances online again and will be recommending it to friends, family and colleagues. Rachel, Clifton Hill, VIC
An efficient and timesaving way to shop
My new LG WT-R854 washer was delivered and installed as promised
within 24 hours of placing order. The packaging and old machine removed
FOC. I am very happy with the new machine and the service provided by
Appliances Online. An efficient and timesaving way to shop. It helps to
know what you want or if you can use a bit of technical nous and do your
own product research. The comprehensive range displayed on Appliance
Online's website is helpful. Don, Kew, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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