The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Want to thank your team for their professional approach and old fashion service.
Want to thank your team for their professional approach and old fashion service. My oven was delivered as promised and without any hassle or problem. We will certainly use your company again. The best service we have encounted in many years. There is always some excuse or problem in delivery or the cost, all was great and thankyou for the lovely person on the end of the phone. Another surprise nothing was any trouble and the whole process was a delight. Susanne and Rik,
Dimensions I needed and the price range
I really like the way the website works. I was looking for a
fridge with the freezer on the bottom and the website
actually displayed only those models and I could also choose
what dimensions I needed and the price range. The price and
all of the other relevant details are clearly listed and the
whole site is very user friendly and a delight to use. I'll
have this on my favourites from now on. Also, I had my
fridge delivered less than 24 hours after purchase by two
exceptionally polite and puntual delivery guys.... all for
free! Loving you guys. Sarah, Ashfield, NSW
This company gets better with age
Andrew, you have done it again!!! worked your magic. Delivery is usually next day but due to the Christmas rush I was prepared to wait the couple of extra days you said it would take. I was at the movies, deliverers called my husband and they appeared within the hour of the following day. This company gets better with age.. Can't wait to buy something else... Lesley,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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