The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Just want to say thanks for the great service.
Hi Guys, Just wanted to let you know how much I enjoyed the great service from your company. I took delivery of my Bosch washer yesterday. The guys were on time, helpful and knowledgeable. Wiped their feet prior to coming inside, were cautious with the paintwork and my furniture in my tiny house, and even smaller laundry. Took away the rubbish. It all made the whole process of purchasing on line very easy (Id never purchased such an item online previously). Just want to say thanks for the great service. Debra Nixon, BROADVIEW SA
Your website is clear, your service exceptional
Hi there, I just wanted to give you some feedback on a recent purchase. I'm been very impressed, every step of the way. Your website is clear, your service exceptional. I'm particularly impressed with the way you took my call on a Sunday when I was having problems with the on-line payment system and you took my credit card info over the phone.
Your delivery guy called when you said he would and he delivered when he promised to.
I'd be happy to recommend you to my friends - congratulations on running the organisation so well!
Kind regards,
Claire (39, working part-time, mother of 2 kids & not usually someone who'd bother to write an email like this - means I was REALLY happy with your service!) Claire, Eltham, VIC
Impressed we were with your customer service, product quality and price
Just letting you know how impressed we were with your customer service, product quality and price! We will certainly be purchasing future products through you -and so will our friends. Margarent,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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