The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Prices are alot better
Quickest and easiest way I have spent $2000 in a long time. Prices are a lot better than supposed electrical discounters. Even with delivery it is cheaper. Thank you. Robert, Roxby Downs, SA
The service by your staff could not be faulted
I purchased a Samsung Washing machine from your company on order 373342 and it was delivered this afternoon as promised. I felt that I had to sit and write to you and congratulate your firm on the handling of our purchase. From the initial call to your office to place the order, to the installation of the machine, the service by your staff could not be faulted. I found all staff members to be helpful and extremely pleasant. I was particularly impressed with the young gentlemen who delivered and installed the machine. They were a delight. I will not hesitate to recommend your company to anybody wishing to purchase an appliance. It was a pleasure doing business with your company. Many thanks Isobel, Hillarys, WA
Really couldn't expect any more
Purchasing from Appliances Online saved us $400 compared to the prices we were being quoted by two of the large Australian retailers. Not paying for delivery was the icing on the cake. The transaction was smooth and seamless and it was great to be able to choose the delivery date that suited our schedule. We also chose the installation option which definitely saved time and double handling - upon delivery, the old cooktop was removed, the new cooktop installed and the old one taken away for disposal. The staff arrived on time and were friendly and polite. We really couldn't expect any more from our experience! Tenille, Bentleigh, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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