The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great website and the great service
I just wanted to say thanks for a great website and the great service we have received in the delivery of a cooktop and wall oven. While the delivery was delayed by a day this was not a problem as I was informed promtly and so was able to make alternative arrangements, so no problem at all. The delivery guys were great, polite, careful and on time and of course another member of your team, I believe his name is Sam... hope I got that right!, was really helpful when I spoke to him on the phone, all in all, you guys are great, well done, my thanks sincerely, hope you all have and a wonderful Christmas and I shall look forward to shopping with you again. Glenn, Wantirna South, VIC
Gave them their toughest job of the day but they handled it extremely well
I just wanted to let you know the fridge was delivered yesterday and everything is great.
The delivery guys were excellent. They turned up when they said they would, and even removed and then replaced a door that impeded the removal of the old fridge. I think I gave them their toughest job of the day but they handled it extremely well! Nerida,
I saved over 25% and it was easy
I just want to thank you guys for an excellent service. As a
landlord of an interstate property, I don’t have an opportunity to shop
around for the best deal when needed. The easy way out is to accept
the property manager’s suggestions: in this case, they quoted me $880
for a new dishwasher, fitted. By using your company, I saved over 25%
and it was easy! Thanks Dean, Drewvale, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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