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Specifications & manuals
Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).I ordered a new washing machine last week, and asked for delivery today. 7.30am received phone to let me know the delivery would be in 30 minutes. 8.00am Here on time! 10.00am - doing my second load of washing. Brilliant service! The delivery men were polite and efficient. They connected my new machine and took the old (22 years old!) machine away for me. You can't ask for better service than that. Thank you so much for the wonderful customer care. PS. The washing machine is fantastic and at a great price!8.00am Here on time! 10.00am - doing my second load of washing We had our new fridge installed on Tue so thanks for helping to track down the new model. It's a hit in the house, and the ice and water dispenser seems to making the kids who don't drink enough water through the day, reverse that trend. I also wanted to congratulate you on your two delivery/install staff, Steve and Matt? (sorry Matt?). These guys worked really well as a team and looked out for each other during the transfer and install. Steve in particular mentioned at least twice what a great company it was to work for and how well the staff were treated, and also explained a little about the company history. They are a genuine credit to your business and for an 'on-line' business really the only faces the customer will see, so again, these guys should be considered true assets. These guys seem to be the humble type, so I'm sure they will be embarrassed about my praise,, but please ensure their manager sees this. We need a dryer right now,, so I lookCongratulate you on your two delivery/install staff Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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