The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Made sure it was working before they left.
I would like to give a huge THANK YOU to the two delivery men. They were so nice and very helpful. They installed my machine and made sure it was working before they left. This is not something that never happens with any other company that I have dealt with before. Thank You again. The service was of high standard. Lynette,
Will definitely be buying from you in the future
Hi, Just writing to thank you for delivering our new Microwave exactly when we were advised that it would be and for your excellent communication skills. We received a confirmation of order, a confirmation that the item had been dispatched and a phone call a couple of hours before delivery advising of the time it would be delivered. As well as this you took away the old Microwave. Even though you gave us this excellent service you were still nearly the cheapest quote that we received. What more could we possibly have asked for. We are ever so glad we chose you and will definitely be buying from you in the future. Kindest Regards and keep up the good work Ben,
I am very happy with the service
All the staff that i dealt with at Appliances Online were friendly and efficient, i received great service and not to mention the most competitive price online for the product i wanted. The delivery guy was also fantastic, we had a little trouble getting the fridge through the door but he dealt with it very well and we managed to solve the problem! I am very happy with the service and product that i received and would be happy to recommend them to friends & family! Helen, Fremantle, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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