The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
One very happy customer
Pleasantly surprised with the ease and speed of my purchase, both online and in real time. I placed my order online and within ONE day had my brand new freezer in my home! Although the delivery guys were quite late, they consistently rang and kept me up to date with their whereabouts, and upon arrival explained themselves thoroughly and nicely (had a few unfortunate mis-haps!). Customer service is definitely a high priority with these guys and it was totally refreshing! One very happy customer here, so glad I found these guys! TJ, Bellbird Park, QLD
Fantastic service and price
Excellent, could not have asked for more. Ordered on line 6.45pm, phone call the next morning at 6am followed by delivery at 7am. Installed and operating by 7.15am. Thank you, nothing could compare these days with this fantastic service and price
Lindsey Lindsey, Queanbeyan
This company is brilliant
This company is brilliant. I ordered a washing machine over the net before 2pm and it was delivered the next day at the specified time. Sukh the delivery guy did everything the company promised i.e. install and take the old machine and packaging away, and with a smile. I will highly recommend Appliances Online.
Kerrie, Wantirna, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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