The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Professional and polite
I recently ordered on line a washing machine from your company. All is well with the machine. The two men who delivered the washing machine were extremely professional and polite. As they were the only people we spoke to directly, I would like to say thank you and we will be using your company for all our white goods purchases from now on. It is a nice change to receive good service. Wim, Hope Island, QLD
Every aspect of the service that I have received from Appliances.com has been excellent
My replacement fridge has just been delivered and I am delighted with it and the washing machine I have already received. Every aspect of the service that I have received from Appliances.com has been excellent and wouldn't hesitate to recommend your company to others or to buy from you again. The men who delivered and installed my appliances were very careful and helpful too. Thank you so much for your assistance. Anita,
Problem free easy to recommend.
Had my washing machine delivered today, drivers were fantastic and on time. Was a little nervous placing an internet order and phoned yesterday to check on delivery - very helpful and reassuring assistant on the phone ! Love my new machine !! Problem free easy to recommend. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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