The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very happy with your service today
Hi,
just wanted to say that I was very happy with your service today. I
had a fridge delivered and was worried that the delivery man would
damage my newly painted walls. He was excellent. Called me to arrange a
time, arrived on time and was extremely careful when carrying in the
fridge. Nice work! Appliances Online Customer, Ormand, VIC
Thank you, thank you & thank you.
Thank you, thank you & thank you. We just purchased an Electrolux fridge from appliancesonline.com.au and we so glad that we did. My wife Naome & I were able to read & discuss the product info, make our decision on which fridge to purchase in the comfort of our home. This was done 'without' driving around to individual retailers, finding parking spots plus we didn't have to listen to a half informed sales pitch. Plus the delivery fee was pittance, to what we have paid for previously from 'local' retailers. The delivery guys called the day prior & gave us a time window, when they arrived they were 10 minutes ahead of time, plus they unpacked, set up and removed all packaging materials. Please pass on our thanks to the delivery guys. You will be receiving other orders from us in the future, plus we will tell our friends how easy dealing with appliancesonline.com.au really is & recommending others to purchase from you. Thanks again, Brian & Naome Thorburn, Macleod, Vic Brian, Macleod, Vic
Tuesday morning it was delivered (free!)
Dear Sir/Madam, I found your website by searching the internet over the weekend. You provided a price that was approximately $100 cheaper than retail outlets. On Monday lunchtime I ordered and paid for a clothes dryer online, and by Tuesday morning it was delivered (free!) and our old dryer was taken away (free!). Your service and its quality are exceptional and I wanted to thank you and let you know just how happy I am that I bought my applicance from you. I have already sung, and will definitely continue to sing, your praises to my friends, family, and colleagues. Thank you for providing such an excellent and honest service. It is greatly appreciated. Kind regards, A very happy customer Lisa,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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